We would like to inform our customers that we operate a no-refund policy on all purchases made on our website. Our commitment is to provide the highest quality restaurant parts and we take pride in ensuring every product we sell meets rigorous standards.
However, once a product is purchased, we cannot offer a refund or an exchange. This policy is in effect due to the specialized nature of restaurant parts, which can suffer damage or depreciation once they leave our premises.
In the event that a product is defective or does not perform as promised, please refer to our warranty terms above. We provide a 1-year parts and labor warranty on all products and an extended 3-year warranty on compressors, which covers the replacement or repair of defective parts.
Please choose your items carefully and ensure they are the correct parts for your needs before finalizing your purchase. Our customer service team is available to assist you with any queries you might have about our products.
By purchasing from our website, you agree to this no-refund policy. We appreciate your understanding and your business.
Note: This is only valid for USA customers only